You know, I spend a lot of time complaining about stupid users. So let me take a moment to thank the smart ones.

If you have ever packed something appropriately, so that it's properly cushioned and doesn't bounce around, thank you.

If you have gotten it in the mail as soon as it was ready to go so that I didn't have to call and remind you, thank you.

If you made sure that all your stuff was properly backed up so that I didn't have to dig your computer out of a stack weeks later, thank you!

If you haven't shipped a horrific, toxic-looking keyboard back for me to dispose of for you, seriously, thank you so much.

And if you've actually thought to wipe down your equipment before shipping it back, I could kiss you.

Really. I got an old computer back today that somebody actually took a minute to clean first and it legitimately made my day.